Hi Hesam! Once again, spot on! I LOVE storyboards as a way to plan, show or design services. Services are mostly sequences, and a storyboard helps us see that process and then plan accordingly. The other aspect I enjoyed is the 6 to 10 star idea. That reminded me of the 10x approach that X (Google X) mentions. What if we could do this 10 times (faster, better, nicer, more creative...choose your own). As you say, you don't have to get to Elon Musk (or Taylor swift, as per the prior post) to be at your door, but 10x thinking can help ypu think about things that will make a real difference, and not just an incremental improvement! Thanks for your reflections Hesam!!

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